Surprise, AZ, June 30th,— Fellowship Square Surprise, a nonprofit senior living community operated by Christian Care, has announced a major milestone in resident safety following the implementation of Helpany’s AI-powered fall prevention system. Within the first month, the community recorded a 65% reduction in falls, gained 20% more time for resident care, and generated over $30,000 in added value through more efficient, proactive support—all without increasing staff.

Helpany’s Paul device has been a game-changer, identifying residents at risk by analyzing their unique motion patterns and providing real-time preventive notifications to caregivers. This cutting-edge technology empowers caregivers to detect changes in residents’ conditions early, helping prevent potential falls before they occur.

“At Fellowship Square Surprise, we’re committed to staying ahead of resident needs—not just reacting to them. Helpany’s AI-driven fall prevention system has helped us do exactly that,” said Rhond Thiel, Vice President of Operations at Fellowship Square Surprise. “Our team now has real-time insights that support earlier intervention, smarter triage, and more personalized care—all in a privacy-preserving manner.”

Each year, more than 3 million falls[1] occur in long-term care—1 million of them preventable[2]. Falls aren’t just medical incidents; they reveal a deeper systemic challenge, threatening resident independence, straining caregiver resources, and disrupting community stability. A single fall can trigger long-term health setbacks, emotional distress for families, and costly move-outs that impact everyone involved.

Committed to staying ahead of risk, Fellowship Square Surprise is setting a new standard in fall prevention through proactive care. They installed Helpany’s radar-based device, Paul, in all of their memory care and assisted living apartments, achieving a remarkable 65% reduction in falls in just one month.

“Being proactive is incredibly important to us, and Helpany is helping us stay ahead. We saw a 65% drop in falls and gained 20% more time for meaningful care. That’s not just progress—it’s transformation,” adds Thiel.

By adopting Helpany’s radar-based AI platform, Fellowship Square Surprise equipped its teams with 24/7, real-time insights to detect changes in movement and condition—enabling earlier intervention and smarter triage. With no cameras involved, the system helps enhance fall prevention while fully preserving resident privacy and dignity.

Impact of AI and Radar-Enhanced Care:

• 65% fewer falls compared to their long-term monthly average fall rate.
• They gained 20% more time for resident care—without increasing staff—enabling more proactive, meaningful engagement with residents.
• 22% of service plans were dynamically adjusted based on real-time needs assessments, allowing care to better align with each resident’s evolving condition.
• Thanks to fewer falls and smarter workflows, they redirected staff time toward resident-focused services—generating $30,000 in added value without increasing costs.

Disclaimer: The outcomes described are specific to Fellowship Square Surprise and reflect the impact of Helpany’s technology within that community. Results may vary depending on resident behavior, facility environment, staffing, and other variables. While Helpany’s technology is designed to enhance fall prevention, it does not guarantee the prevention of all falls or eliminate all risks. Fellowship Square Surprise’s experience with fall reduction may not be representative of all care settings. For optimal performance, proper implementation, ongoing monitoring, and active staff engagement are essential to ensure timely interventions and overall success.

[1]  https://www.in.gov/health/files/CDC_Falls_in_Nursing_Homes.pdf

[2] https://pmc.ncbi.nlm.nih.gov/articles/PMC9382393/

About Fellowship Square Surprise: Fellowship Square Surprise is a nonprofit senior living community located in Surprise, Arizona, operated by Christian Care—the state’s largest provider of nonprofit senior housing and healthcare services. The 14-acre campus offers a full continuum of care including independent living, assisted living, and memory care. https://www.fellowshipsquareseniorliving.org/campus/az/surprise/