63% Fewer Falls.
80% Fewer 911 Calls.
57% Fewer Injuries.
How Fellowship Square Historic Mesa Transformed Care to Elevate Resident Wellbeing.
Mesa, AZ, — Fellowship Square Historic Mesa, Nonprofit senior living community Fellowship Square Historic Mesa, operated by Christian Care, has achieved remarkable improvements in resident safety after implementing Helpany’s award winning AI-powered fall prevention technology.
Within just three months, the community reduced fall-related 911 calls by 80%, achieved a 57% decline in overall injury rates, and improved response times by 108%, ensuring help reached residents faster than ever before.
By shifting from reactive to proactive care, Fellowship Square Historic Mesa also saw a 63% reduction in falls and nearly doubled the time spent with high-risk residents (+98%), all without adding staff—thanks to targeted, on-demand visits driven by Helpany’s insights.
“Helpany’s radar-based AI system has completely transformed our approach to care,” said Rena Phillips, Vice President of Operations of Square Historic Mesa. “We’ve been able to identify risks early, prevent incidents, and give families greater peace of mind—all while empowering our caregivers to focus on what matters most: people.”
Nationally, an estimated 3.53 million—or 12.18%—of the 29 million ER visits by older adults are fall-related¹, and two-thirds of U.S. fire departments serving senior communities report rising demand for fall-related emergency calls². Against this backdrop, Fellowship Square Historic Mesa’s achievements stand out as a model for innovation and impact.
A significant reduction in 911 calls represents far more than fewer emergencies—it reflects a fundamental shift toward safer, more dignified, and proactive care. Each avoided call means fewer stressful hospital visits for residents, less disruption for caregivers, and reduced strain on local emergency services. By preventing incidents before they escalate, communities like Fellowship Square Historic Mesa strengthen resident trust, improve staff efficiency, and lower overall healthcare costs—proving that proactive fall prevention benefits everyone, from residents and families to first responders and the wider community.
Helpany’s radar-based AI solution, powered by its device PAUL, continuously monitors motion patterns, detects early changes in condition, and informs caregivers of increased risks—without cameras or microphones. This privacy-first approach has already been adopted across Arizona, where other communities have achieved similar results, leading the way in redefining how we care for older adults.
1 https://pmc.ncbi.nlm.nih.gov/articles/PMC8328180/
2 https://apps.usfa.fema.gov/pdf/efop/efo240134.pdf
A Care Leader’s Perspective on Proactive, Dignified Care
Fellowship Square Historic Mesa is leading the way in AI-powered fall prevention, setting new benchmarks for resident safety and proactive care. It’s a choice residents make with confidence—selecting communities that value privacy, protect dignity, and continually elevate the quality of care.
“At Fellowship Square Historic Mesa, resident safety and well-being come first. Helpany’s AI-driven fall prevention system has transformed our approach to care—resulting in a 63% reduction in falls and an 80% drop in 911 calls. Families feel more at ease, and our team can focus on meaningful, proactive care. The ‘Resident to Watch’ feature has been especially impactful, helping us detect early changes in residents’ conditions and respond before issues escalate. This forward-thinking approach has not only reduced hospital visits but also strengthened our commitment to dignified, attentive care.”
Rena Phillips, Vice President of Operations of Fellowship Square Historic Mesa
