How Pennsylvania's First Helpany Community Achieved Zero Falls

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After deploying Helpany’s radar-based AI platform in January 2026, United Zion senior living community cut falls by 70% in four months — and closed April with zero recorded falls, a first in the community’s history.

Lititz, PA — United Zion Retirement Community, a faith-based, nonprofit Life Plan Community in Lititz, Pennsylvania and the first community in the state to implement Helpany’s AI-powered care platform, has announced transformative results in resident safety following the deployment of the system across all personal care (assisted living) units. Over a four-month observation period—January through April 2026—the community achieved a 70% reduction in falls compared to its historic baseline, culminating in zero recorded falls in April 2026—the lowest monthly fall count in the community’s history. In parallel, Helpany’s AI-powered service plan assessment revealed that 1 in 3 care plans required realignment, meaning documented care levels no longer fully reflected residents’ evolving needs and risks.

Falls remain one of the most dangerous and costly challenges in long-term care. Each year, more than 3 million falls¹ occur in long-term care— and an estimated 1 million are preventable². Falls aren’t just medical incidents; they reveal a deeper systemic challenge, threatening resident independence, straining caregiver resources, and disrupting community stability. A single fall can trigger long-term health setbacks, emotional distress for families, and costly move-outs that impact everyone involved.

To address this challenge, United Zion Retirement Community implemented Helpany’s AI-powered fall prevention system. Helpany’s radar-based device, Paul, is installed on the ceiling of each resident’s apartment. Without using cameras or microphones, Paul continuously analyzes each resident’s unique motion patterns — detecting subtle shifts in gait, sleep, bathroom frequency, and sedentary behavior — and notifies caregivers when intervention may be needed. With Paul, the care team gained a 24/7 virtual caregiver assistant always on duty, providing a level of visibility into resident well-being that had simply not existed before. By enabling caregivers to identify subtle condition changes earlier, the platform helped support proactive interventions before situations escalated into falls.

The improvement strengthened month-by-month. January showed a meaningful reduction in falls compared to the 2025 baseline. February improved even further. By March, the community had surpassed an 80% monthly reduction. April closed with zero recorded falls — a historic milestone and confirmation that consistent, proactive, AI-powered intervention had fundamentally transformed how risk was managed within the community.

“Achieving zero falls in April 2026 was a historic milestone for our community and a moment our entire team is proud of,” said Miranda Troyer, Director of Personal Care at United Zion Retirement Community. “Those numbers reflected not only fewer incidents, but a meaningful shift in how we identify risk, prioritize care, and support residents proactively. With Helpany’s AI-powered platform, our residents are safer, families have greater peace of mind, and our caregivers are able to work with more confidence, focus, and resilience every day.” The outcomes extended well beyond fall counts. Helpany’s AI-powered service plan assessment revealed that 1 in 3 care plans required realignment—meaning documented care levels no longer fully reflected residents’ evolving needs and risks. By proactively adjusting care plans and interventions sooner, the care team was able to ensure residents received the right level of support at the right time. Better insight led to earlier interventions. Earlier interventions led to fewer falls. And fewer falls transformed the entire culture of care.

“United Zion Retirement Community is setting a new benchmark for what’s possible in senior living — and for the entire state of Pennsylvania,” said Sandro Cilurzo, Co-Founder and CEO of Helpany. “As the first community in Pennsylvania to implement Helpany, they have demonstrated what proactive, AI-powered care looks like in practice. Zero falls in a month is the result of a team that embraced proactive care and used data to act before incidents occurred. Behind every fall is a person, a story, and a life that can be changed forever. What United Zion has accomplished demonstrates how AI-powered, privacy-first technology can deliver deeper care insights without cameras or microphones — helping protect residents while preserving dignity.”

About United Zion Retirement Community: United Zion Retirement Community is a faith-based, nonprofit Life Plan Community (Continuing Care Retirement Community). With more than 115 years of service, its close-knit hilltop campus offers independent living cottages and apartments, personal care, skilled nursing, short-term rehabilitation, and memory care — all within one walkable setting overlooking the rolling farmlands of Lancaster County. Recognized as High Performing in both short-term rehabilitation and long-term care, United Zion is committed to compassionate, person-centered care that supports residents’ independence, dignity, and well-being at every stage of life. For more information, visit: https://www.uzrc.org/

Disclaimer: The outcomes described are specific to United Zion Retirement Community and reflect the impact of Helpany’s technology within that community. Results may vary depending on resident behavior, facility environment, staffing, and other variables. While Helpany’s technology is designed to enhance fall prevention, it does not guarantee the prevention of all falls or eliminate all risks. United Zion’s experience with fall reduction may not be representative of all care settings. For optimal performance, proper implementation, ongoing monitoring, and active staff engagement are essential to ensure timely interventions and overall success.

A Care Leader’s Perspective on Proactive, Dignified Care

At United Zion Retirement Community, proactive care is redefining what resident safety can look like. By combining compassionate caregiving with AI-powered, privacy-first technology, the community is helping residents live safer, more confidently, and with greater dignity.

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Miranda Troyer

 

Director of Personal Care at United Zion

“We always believed the key was identifying risk earlier while maintaining the dignity and privacy every resident deserves. But seeing the impact firsthand — both operationally and clinically — has been incredibly powerful. Achieving zero falls in April 2026 was a historic milestone for our community and a moment our entire team is proud of. It reflected not only fewer incidents, but a meaningful shift in how we identify risk, prioritize care, and support residents proactively. With Helpany’s AI-powered platform, our residents are safer, families have greater peace of mind, and our caregivers are able to work with more confidence, focus, and resilience every day.”

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