Caregiving is an immensely challenging profession, requiring caregivers to balance heavy workloads, diverse resident needs, and emotional demands. In this demanding landscape, technologies like Helpany are transforming caregiving, making it smarter, safer, and more efficient. Tawnya Christensen, assisted living facility director, shared her experience with Helpany, highlighting its profound impact on her team and residents.

Addressing Caregiver Challenges

Caregivers often struggle to manage their time effectively, especially when dealing with varying personalities and needs among residents. The director highlighted the immense pressure caregivers face daily, underscoring how crucial it is to provide tools that enhance efficiency and reduce stress. Helpany provides real-time data that empowers caregivers to prioritize tasks and interact with residents using the most accurate and current information.

“Caregivers know when residents are in their apartments, how they’re doing, and how best to approach them,” she explained. This removes uncertainty and allows caregivers to concentrate on what truly matters—delivering personalized and impactful care.

Transformative Features

The director highlighted three key features of Helpany that have revolutionized caregiving in her facility:

• Resident to Watch: This feature helps caregivers prioritize residents needing urgent attention, ensuring no one is overlooked.
• Health Is Wealth Reports: These reports provide insights into residents’ health, flagging potential issues early and empowering residents to make proactive decisions.
• Caregiver Compliance Tracking: This tool adds accountability and transparency, helping caregivers verify their work and ensuring high standards of care.

A Life-Saving Example

One of the most compelling stories from the director involved a resident, who wasn’t considered high risk for falls. Helpany flagged him as high risk due to subtle behavioral patterns. One night, the system alerted caregivers when this resident got out of bed. They arrived in time to prevent a fall, an incident that could have had serious consequences.

“It was a powerful moment,” the director recalled. “Helpany showed us what’s possible when technology works hand in hand with human care.”

Measurable Results

Since implementing Helpany, the facility has achieved a consistent 70% reduction in falls each month over the past four months. This achievement not only improved resident safety but also eased the emotional and physical toll on caregivers.

The Future of Caregiving

The director believes that technology like Helpany is essential for the future of caregiving, especially given ongoing staffing challenges. Tools like this help triage care, streamline workflows, and ensure residents receive the attention they need.

“It’s not just about surviving the staffing crisis,” she concluded. “It’s about setting a new standard for caregiving—one where technology and compassion go hand in hand.”